MILDBERRY FUTURE TALKS
At the second Mildberry Future Talks meeting the experts discussed client service in the digital age
On October 6 the Moscow office of Mildberry hosted the second meeting held as part of the Mildberry Future Talks project. This time the topic was the problems of client service in the digital age.
The speakers at the event included Mildberry Executive Director Frank Vinchon and Mildberry Strategy Director Anna Kosheleva, as well as Marketing and Client Experience Management Expert Yana Bardintseva (formerly Director for Client Relations Development at the Sberbank of Russia) and Skyeng Managing Partner Alexander Laryanovsky.
The Mildberry experts opened the meeting by talking about the changes happening to consumers in the modern world and the advantages enjoyed by companies that focus on creating a unique customer experience.