Today, the world is changing more rapidly than ever before in human history. The way how people perceive and consume information, products and services is changing, too. Marketing and business approaches that work today will no longer work tomorrow.
For many decades, investment in the development and creation of strong brands has served as the strategy basis for most companies.
Amid new realities, the achievement of competitive advantages requires going beyond conventional approaches and expanding habitual toolkit. Strong brands remain the main asset, but objectives related to unique customer experience shaping are becoming increasingly important — as such experience allows building long-term relationship under ever-changing conditions, uncompromising competition, as well as actively developing digital media and digital technologies.
Unique customer experience shaping is a challenge that requires consolidating many competencies and shaping the teams that can develop and implement integrated technology solutions.
Mildberry is a cross-functional team focused on improving the way companies do business and engage with customers in today's fast-paced, multichannel world.
We bring creativity, technologies and human-centered thinking to everything our clients do. From operations to marketing. From how our clients develop products and services to how they deliver and communicate.
We provide our clients with integrated brand building and customer experience management solutions, taking advantage of digital opportunities to innovate and respond immediately to market challenges.
AGENCY HISTORY
Mildberry was established in 1999 as a brand consultancy. In the period from 2003 to 2009, Mildberry founded offices in London, Brussels, Milan and Dubai. In 2014, Mildberry won large contracts in China and one year later opened offices in Hong Kong and Shanghai. Today Mildberry provides services globally and invests in unique expertise, which go far beyond conventional branding.
Projects and their description, available from the agency's website, are only a part that we can publish. Detailed information about our services, opportunities and know-how is mostly available during personal meetings and presentations.